Booking application file audit
A record-by-record reading of booking applications: the diary entry, the rate applied, the deposit, and whether the stay or appointment actually matches what was written.
Typically 2–5 weeks per batch
Open the serviceServices
Work we take on a booking-application batch
Every service below is a way of reading the same object: the booking application and the papers that travel with it. Choose the depth that matches the question you already have.
Rate and deposit check
Confirm that the amount collected on a booking application follows the quoted rate, the package rules, and the deposit that was actually taken.
Typically 1–3 weeks
Open the service
Diary and double-booking review
Test whether the same room, chair, or hall was promised twice, and whether blocked dates on the diary match the applications on file.
Typically 2–4 weeks
Open the service
Cancellation and no-show trail
Follow cancelled and no-show applications through the diary, the deposit, and the refund or forfeiture that was supposed to follow.
Typically 2–4 weeks
Open the service
Pre-arrival application read
A second pair of eyes on a high-value group, wedding, or clinic block before the guests or patients arrive.
Usually 3–8 working days per block
Open the service